Facebook Messenger and PayPal have announced that it is now possible to send money directly via the messenger app. The online payment service Paypal has also presented a new bot.
With this feature, users with a PayPal account will no longer need to go through their account to make or receive a transfer payment. In a chat with a friend, just click on the blue “+” icon, then select the green “payment” button. This is where it is now possible to choose PayPal as a payment source. Thereafter, simply choose the amount and specify the reason for the transfer, with a title like “Transfer for rent” or “Refund of holidays” for example. Just like that, and you are in with your money transfer.
Beyond this new integration, PayPal has announced the establishment of a second feature that could sometimes be very useful: a bot Messenger. Just look for “PayPal” in the search box at the top of the Facebook messenger application to start a conversation.
The bot acts as a customer service, in the sense that it is capable of processing requests such as refunds, password resets, information search, and so on. You can get all the help you want from Paypal using this bot on messenger. So when you are chatting with friends and family through the Facebook messenger, there’s no need to leave the platform in order to send or receive money or even ask for help from Paypal – you have it in your social media app.
This feature is available on iOS and Android. Also, it is only available in the United States for now. At the end of 2016, Facebook was finally authorized by the Central Bank of Ireland to manage payments directly in its ecosystem in Europe. An option that offers real opportunities for many companies, since they could take advantage of a new source of income. Only the payment on Facebook Messenger is not yet functional since it was announced at the end of the year. We will have to wait a little longer.